Kanopy Issues

Having issues with Kanopy?
Try these steps:
  1. Go to www.kanopy.com and log in to your Kanopy account.
  2. Select the account menu in the top-right corner and go to My Account > My Libraries.
  3. Select Add your library card under the library name, enter your library card number (and PIN, if required), and select Save.

Kanopy recommends re-logging into your account after verifying your membership.

To log in:

  1. Launch the Kanopy app on your TV or streaming device and select Log In (if you're signed in, you'll need to first sign out to complete these steps). A 6-digit code will appear on your screen.
  2. In a web browser, go to kanopy.com/link and enter the 6-digit code. (If prompted, log in to your account.) Select Link Device.
  3. Your TV screen will refresh. You are now logged in and can browse and enjoy titles!